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Frequently Asked Questions
About Painting

Question list

What brand of paint do you use?

We prefer to use Benjamin Moore or Sherwin Williams Products. Truth is, each scenario is different and one particular brand may better fit a given situation. The best way to determine what is best for your home is to schedule an estimate.

What do I need to do to get ready for painting the outside of my house?

Important things to keep in mind with house painting in Richmond, VA is that we will need accessibility to all areas of the home. We highly discourage any planting, mulching, or gardening until after the project is complete. Any statues, flags, or outside furniture also needs to be moved out of the working area. Sometimes, we’ll need you to remove the screens from the windows but that is usually determined prior to starting the job.

Does someone need to remain home while my house is being painted?

Not really. On an occasion, we’ll have questions about how you would like certain things performed but that can usually be addressed through the many means of communication we have nowaday.

What happens if you find damaged boards or trim when you start painting?

When it comes to house painting in Richmond, VA, this will most certainly happen. Rest assured. You called us. Jacob’s Ladder has a very knowledgeable carpentry team that can tackle pretty much any repair involving wood.

How long can I expect a paint job to last?

So many variables come into play when we are asked this question. Tree cover, humidity, direct sunlight, shade, how often it’s cleaned, bushes, horizontal surfaces, and moisture are all areas that will affect the longevity of the paint job. Given we live in the Richmond, VA area, I’d say 5-10 years is a safe bet.

I have oil paint on my house now, should I paint with oil again?

The days of oil based paint (alkyd paint) are disappearing. All the research and development has moved towards latex (acrylic) finishes. Most paint manufacturers have paint lines that will adhere to oil based paints. We recommend moving from an oil based substrate to a latex as it tends to be much more “flexible” and longer lasting.

When can I paint my house?

As long as the temperatures don’t dip below 35 degrees for a 24 hour period, any time of the year is actually good. Each season has it’s pro’s and con’s but we’re knowledgeable enough to know how to work in all seasons.

Is oil paint better than latex paint?

Most certainly not. In today’s world, the latex products are much more advanced and longer lasting than the oil based products of yesteryear.

I like my friends house color. Can you match their home?

We can certainly do our best to get very close. Please keep in mind that differences in location, age, substrates, and lighting are all reasons why colors could appear different.

Why do I have mildew on my home?

Mildew is a plant. It likes moisture. Chances are your house is not drying quickly after rain or dew. We recommend cleaning your home with a low pressure power wash at least every 2 years.

How do I clean my house?

A low pressure power wash will remove most mildew and aid in a long-lasting paint job in Richmond, VA.

Can you paint vinyl siding or aluminum siding?

Absolutely. We do it all the time.

Do you have payment plans available?

We most certainly do. The best way to determine what is applicable is to set up an estimate. Depending on what you’re considering, we can discuss payment options for house painting in Richmond, VA.

I have cracks that always reappear on my home. What do i do?

Reappearing cracks are 99% structural. Sometimes the home “settles” and cracks appear. Other times the home “moves” and the cracks can disappear and then return. We can certainly remove all the loose debris and patch the cracks with appropriate tape and wall compound, but if it the house moves again, it is likely to return.

If you're looking for top notch painting by Richmond's top home improvement comapny, call Jacob's Ladder today at: (804) 255-9142 or complete our Estimate Request Form.